Privacy Policy

Who we are

Titan Techs is a professional telecommunications and security contracting service based in Melbourne, Victoria. We operate as a mobile-only service, providing specialized on-site installations for antennas, CCTV, and intercom systems across the Melbourne metropolitan area.

As a provider involved in the installation and maintenance of communications cabling and equipment, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), the Telecommunications Act 1997, and the guidelines set by the Australian Communications and Media Authority (ACMA). This policy outlines how we manage the personal information and technical metadata required to deliver our services safely and legally

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Titan Techs does not sell or rent your personal information to third parties for marketing purposes. To provide our specialized Intercom Installation Melbourne and antenna services, we only share your data with the following entities:

Professional Advisors: We may share data with our legal or financial auditors to ensure our business remains compliant with Victorian trade and safety regulations.

Internal Technicians & Contractors: Our mobile team receives your service address and contact number (e.g., 04 19 19 19 09) strictly to perform on-site installations and repairs.

Product Manufacturers: When setting up smart systems like Hikvision, limited technical data may be shared with the manufacturer to activate warranties or cloud-based remote access features.

Regulatory Authorities: As a telecommunications contractor, we may be required to disclose information under the Telecommunications Act 1997 or the Telecommunications (Interception and Access) Act 1979 if requested by law enforcement or the ACMA.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.